by Rob Robertson | May 10, 2023 | automation
Trust has emerged as the cornerstone of success in 2023 in today’s dynamic business landscape. According to recent research by Edelman, a leading global communications firm (see edelman.com/research), Trust is pivotal in building solid relationships, inspiring...
by Rob Robertson | Mar 10, 2023 | automation
While both models have their advantages and disadvantages, they do have some things in common. Customer experience measurement is important for improving customer satisfaction and loyalty. By improving the experience of customers, businesses can improve their...